1. Introduction

At MLM Glitter ("we", "our", or "us"), we are committed to protecting and respecting your privacy. As a B2B cosmetics manufacturer, we collect and process personal data in accordance with global data protection regulations, including the General Data Protection Regulation (GDPR) (EU) 2016/679. This privacy policy will inform you as to how we look after your personal data when you visit our website or engage in business with us.

2. Data Controller

Shenzhen Meilianmei Technology Co., Ltd. is the controller and responsible for your personal data. Our registered address is Building 1A, Room 201, Zhida Industrial Park, Pingdi Street, Longgang District, Shenzhen, Guangdong, China.

3. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you when you request an OEM/ODM quote, request samples, or contact us:

Identity Data: First name, last name, title, and company name.
Contact Data: Billing address, delivery address, email address, and telephone/WhatsApp numbers.
Commercial Data: Order history, formulation requirements, product specifications, and payment details.
Technical & Usage Data: Internet protocol (IP) address, browser type, time zone setting, location, and information about how you use our website.

4. Lawful Basis for Processing (GDPR Article 6)

We will only use your personal data when the law allows us to. Our lawful bases include:

Contractual Necessity: Where we need to perform the manufacturing contract we are about to enter into or have entered into with you.
Legitimate Interests: Where it is necessary for our legitimate business interests (e.g., responding to B2B inquiries, improving our services) and your fundamental rights do not override those interests.
Legal Obligation: Where we need to comply with a legal or regulatory obligation (e.g., export compliance, taxation).
Consent: Where you have explicitly given us consent to process your data for specific purposes (e.g., marketing communications), which you may withdraw at any time.

5. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. By default, B2B customer transaction data is retained for 7 years for tax and compliance purposes.

6. Cross-Border Data Transfers

As a global manufacturer based in China, we process data internationally. If you are located in the European Economic Area (EEA), your personal data may be transferred outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by utilizing Standard Contractual Clauses (SCCs) approved by the European Commission, or other valid transfer mechanisms.

7. Your EU Data Subject Rights

Under the GDPR, if you are an EU resident, you have the following rights concerning your personal data:

Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of incomplete or inaccurate data.
Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data where there is no good reason for us to continue processing it.
Right to Restriction: Request suspension of processing your personal data.
Right to Data Portability: Request the transfer of your personal data to you or a third party.
Right to Object: Object to processing where we are relying on a legitimate interest.

To exercise any of these rights, please contact us at Nancy@mlmglitter.com. We aim to respond to all legitimate requests within one month.

8. Right to Lodge a Complaint

You have the right to make a complaint at any time to the relevant supervisory authority for data protection issues in your country of residence.

9. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees, agents, and contractors who have a business need to know and are subject to a duty of confidentiality.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer (DPO) at:

Email address: Nancy@mlmglitter.com
Postal address: Building 1A, Room 201, Zhida Industrial Park, Pingdi Street, Longgang District, Shenzhen, Guangdong, China

Privacy Policy & GDPR Compliance